2C2P is seeking an Executive, Business Analyst to join its growing team in Myanmar. If you have the right skills, qualifications & experience and are looking for a rewarding career, don't wait! Join us and share our vision in providing the best payment services in Asia.
Perform data analysis, business analysis and process management for 2C2P products and prepare the report to present the outcomes to Senior Management
Communicate with internal and external stakeholders for onboarding, training, and operations processes
Prepare business requirement documents, process flow diagram and mockup design for 2C2P products
Set up the technical information in the 2C2P systems for each entity
Consult the external stakeholders for the system integration, launching process and after go-live process
Prepare the necessary training presentation documents and Provide trainings to external stakeholders about 2C2P system, payment process, fraud & chargeback awareness
Test and verify the features of the 2C2P systems and prepare standard operations procedures (SOP), FAQ and user guides
Investigate, escalate, follow up the technical difficulties and issues which internal and external stakeholders encounter with cross-functional departments and make sure all cases are solved and closed properly
Investigate the fraud & dispute cases and explain to external stakeholders about the case details with suggestion and best practices
Learn and analyze the process and features of Card Schemes (VISA, MasterCard, JCB, UPI, etc)
Perform other tasks assigned by supervisor or management
Bachelor's degree in IT-related field
1-3 years of experience in IT or payment-related field
Rich knowledge of programming languages, business flow, software design and architecture
Rich knowledge of Microsoft Office Suite including Excel, Word and PowerPoint
Able to travel locally and overseas
Able to operate in a fast-paced environment
We offer an attractive remuneration package, an exciting working environment, and provide challenging opportunities for life-long learning and career development.
Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job post.
Please note that only shortlisted candidates will be notified.