Mr. Thatchpon Petch-Vra (Nat) Head of strategic Partnerships of Ticketmelon
unlimited constraints and we don’t have to worry about traffic” Thatchpon Petch-Vra
“Ticketmelon is a multi-purpose event platform that offers a ticketing service for events of all sizes and types, we also offer a lot of customization for example registration form and seat map or if you have any other specific requirements, you can come to us and talk.
Our main success factor is customer’s satisfaction. So, we believe that customer’s satisfaction is number one objective that we have to meet in order to sustain and grow the business. So, we want our customers to be happy.” Mr. Thatchpon Petch-Vra (Nat), Head of strategic Partnerships of Ticketmelon said.Why did you choose 2c2p?
“We mainly use 2C2P as our mean of accepting payments from our ticket buyers, mainly credit card and cash because we don’t have a payment system of our own.”
“2C2P has enabled us to accept payment on large scale virtually unlimited constraints and we don’t have to worry about traffic like whether payment will go through or not, so we can focus solely on our own performance, scalability and leave the rest to 2C2P.”
‘For overall, we’re very satisfied with 2C2P as the service is reliable most of the time and the team is quick to respond to any inquires we have, 2C2P also has a delicate fraud team that help us monitor suspicious activities and warn us before the payment settle, they also give us advice about fraud regarding practices, what to do and what not to do.’What is your suggestion on choosing a payment gateway provider?
‘We believe that 2C2P has a lot potentials to grow in the payment solution especially in fraud protection because there’re regions adopting more online payment system and fraud protection rules become big part in payment solution system.’