Effective Date: July 1, 2016
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about 2C2P products and services, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering 2C2P products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyse trends and administer the site.
Information you provide to us: We may collect and store any information you provide us when you use 2C2P Services, including when you add information on a web form, add or update your account information, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us regarding 2C2P Services. When you use 2C2P Services, we also collect information about your transactions and your activities. In addition, if you open a 2C2P account or use 2C2P Services, we may collect the following types of information:
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with members of the 2C2P corporate family or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, 2C2P may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with 2C2P, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, 2C2P may use personal information to provide you with more effective customer service, to improve the Site and any related 2C2P products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other 2C2P products and services, and/or share information with 2C2P partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited entry sections of 2C2P.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and will not merge your personal information with site-visitation data. When you sign up for a newsletter or agree to receive promotional e-mail, 2C2P may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information.
Some services on 2C2P offer individuals the ability to publicly display certain personal information, such as for a 2C2P partner who wishes to publish contact information as part of offering a business service. Participation in such services is always optional.
2C2P occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
We may share your personal information with:
Control of your Personal Information Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of 2C2P and its controlled subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to 2C2P in the context of other, separately operated, 2C2P products or services.
2C2P may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered at 2C2P.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
You have choices regarding our use and disclosure of your personal information:
2C2P is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We retain your personal information as long as we are providing services to you. We retain personal information after we cease providing services directly or indirectly to you, even if you close your 2C2P account or complete a transaction with a 2C2P merchant, to the extent necessary to comply with our legal and regulatory obligations. We also retain personal information to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners and where data retention is mandated by the payment methods that we support. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
2C2P.com are not directed to individuals under the age of thirteen and we request that they not provide personal information through our services.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized. Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about 2C2P.com Web site usage, such as how many visitors clicked on key elements (such as links or graphics) on a 2C2P.com Web page, blog or a newsletter. We may share aggregated site statistics with partner companies.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
2C2P welcomes your comments regarding this privacy statement. If you believe that 2C2P has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
2C2P (Thailand) Co., Ltd.
No. 9, G Tower Grand Rama 9
17th Floor, GS 01, 03-04, Rama 9 Road,
Huai Khwang, Bangkok 10310, Thailand
T: (+662) 02630000