2C2P | Case Studies | USANA

Case Study

USANA creates high-quality nutritional products built on one simple idea: if you feed the cells in your body exactly what they need, your health will benefit.

Usana case study 2

Unlocking Payments In Underbanked Regions

The challenge

USANA Philippines needed a better way for their associates to conveniently and efficiently settle their orders online. Valuable time and resources were spent travelling and queueing in the headquarters just to settle payments. A solution was sought to improve their associates’ access to payments, thereby also improving their value proposition.

Usana needed:

  • A payment provider to integrate to their existing platform

  • A wide variety of local payment networks that Filipinos are familiar with

How we helped

With 2C2P, making payments with USANA Philippines reached new levels of accessibility and convenience, particularly in areas with high unbanked and underbanked populations. USANA associates could accept payments from their customers via our 123 solutions from through Bayad Center and 4,000 partner outlets nationwide as well as e-Wallets. Amidst the COVID-19 pandemic, having contactless payment methods like e-Wallets as an option have been particularly advantageous, with their popularity surging amongst USANA’s customers.

2C2P has had a tremendous impact on our associates’ businesses. It removed any barriers or difficulty in making payments. Especially for those who are considered underbanked or live in remote areas with limited payment facilities, 2C2P has made doing business with USANA truly convenient.

Wyndee Mixto, Operations/CS Manager

UHS Philippines

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