Case Study

StoreHub logo


StoreHub
is an operating system for omnichannel retail & F&B businesses. The platform powers 13,000+ merchants across SEA with cloud-based POS systems, an e-commerce platform, QR-powered loyalty programs & table ordering.

Store Hub Beep Cashback QR scan

Enabling Food Deliveries with Easy Checkouts


The challenge


When Malaysia announced a national lockdown to contain the spread of COVID in March 2020, StoreHub knew that cafes and restaurants which made up half of their customer base might not survive.

Although the food delivery market was saturated, many established food delivery platforms charged businesses high transaction fees, which cut into restaurants’ already thin margins.


StoreHub was looking for:

  • A one-size-fits-all digital payment acceptance solution that fulfils Beep’s consumers’ payment needs and provides a fast and secure payment experience
  • An integration that prioritises speed and effectiveness
  • A comprehensive payment method that accepts credit cards, online banking, and e-wallets such as Touch 'n Go, Boost, and GCash

How we helped


Within 48 hours of the lockdown announcement, the StoreHub team launched Beep Delivery, an online ordering system with integrated logistics and payments, to help their restaurant partners run sustainable food delivery services.

To date, StoreHub has helped more than 1,500+ F&B businesses go online. 2C2P’s swift integration and highly efficient rollout ensured all payment transactions were successful despite the short timeframe.

Impact

2C2P’s responsiveness was key to enabling the successful rollout of Beep within 48 hours, allowing thousands of restaurants to provide a smooth checkout experience for their customers.

Xin-Ci Chin (Xinch)

Head of Marketing, StoreHub

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